Shipping Policy

Order Processing & Fulfillment

At FitMamaSphere, we are committed to delivering high-quality fitness and postpartum recovery products to our customers. Please review our shipping policies carefully before placing an order.

Shipping Timeframes

Orders are typically processed within 2-5 business days.

Estimated shipping times vary by location but generally fall between 5-10 business days.

Some factors, such as customs clearance, holidays, or supply chain delays, may affect delivery times.

Tracking Your Order

Once your order is shipped, you will receive a tracking number via email.

Tracking updates may take several days to appear as the package moves through carrier networks.

Shipping Costs

Shipping rates are calculated at checkout based on your location.

In some cases, we offer free shipping promotions, which will be clearly stated on our website.

Lost or Delayed Packages

If your package has not arrived within 20 business days, please contact us at fitmamasphere@gmail.com so we can investigate.

FitMamaSphere is not responsible for lost, stolen, or delayed shipments due to carrier errors, incorrect addresses provided by the customer. Carrier will be contacted for issues once items are shipped. 

Customs, Duties & Taxes

International orders may be subject to customs duties or taxes imposed by the destination country.

Customers are responsible for any additional customs fees incurred.

Order Changes & Cancellations

Once an order is placed, it cannot be modified or canceled as it is processed automatically through our fulfillment network.

Returns & Refunds

For details on returning items or requesting a refund, please refer to our Refund Policy.

Contact Us

If you have any concerns about your order, please reach out to us at fitmamasphere@gmail.com. We appreciate your patience and understanding as we work to deliver your order as quickly as possible!