FAQs
General Questions
Q: What is FitMamaSphere?
A: FitMamaSphere is a wellness and fitness brand dedicated to empowering new moms by providing high-quality, postpartum-friendly workout equipment and support for recovery and strength-building.
Q: Who can use FitMamaSphere products?
A: Our products are designed primarily for new moms, but they are suitable for anyone looking for low-impact, effective workouts at home.
Orders & Shipping
Q: How long does shipping take?
A: Orders are typically processed within 24 hours and shipped within 5-10 business days. Shipping times may vary depending on your location.
Q: How can I track my order?
A: Once your order ships, you will receive a tracking number via email.
Product & Usage Questions
Q: Are FitMamaSphere products safe for postpartum recovery?
A: Yes! Our products are carefully designed to support postpartum recovery, with low-impact movements that help moms regain strength safely.
Q: Do your products come with instructions?
A: Yes! Each product includes an instructional guide, and we offer additional resources in our Instructional FAQ section.
Returns & Refunds
Q: What is your return policy?
A: We offer a 30-day return policy. Products must be unused and in their original packaging. See our Refund Policyfor details.
Q: How do I request a return or exchange?
A: Please contact our customer service on the contact us page with your order details.
Contact Us
Still have questions? Visit our Instructional FAQ page for product-specific guidance!