Return Policy

1. Returns & Refunds

We want you to love your FitMamaSphere products! If you’re not completely satisfied, we offer a 30-day return policy for eligible items.

2. Eligibility for Returns

Items must be unused, in original packaging, and in resalable condition.

Returns must be requested within 30 days of receiving your order.

Proof of purchase is required for all returns.

Customers are responsible for return shipping costs.

Clear photos of the product are required to initiate a return request.

3. How to Initiate a Return

Contact our support team at fitmamasphere@gmail.com with your order number and photos of the item.

We will review your request and provide return instructions if applicable.

Ship the product back to us within 7 days of receiving return approval.

4. Refund Processing

Refunds are processed within 5-7 business days after we receive your return.

Refunds are issued to the original payment method.

Shipping fees are non-refundable unless the return is due to a defect or an error on our part.

5. No Return Needed Situations

In some cases, if an item is damaged or defective, we may offer a refund or replacement without requiring a return.

Our team will review the provided photos of the product and determine the best course of action.

6. Exchanges

We offer exchanges for defective or damaged items. Contact us within 7 days of delivery for a replacement.

7. Non-Returnable Items

Items marked final sale.

Used or damaged products due to customer use.

Digital products or gift cards.

8. Contact Us

For any return or refund inquiries, reach out to us at fitmamasphere@gmail.com. We’re here to help!